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Terra Market

Terra Market

Privacy Policy

Overview

This policy explains what personal information Terra Market collects when you visit terramarket.com or place an order, how we use it, who we share it with, and the choices you have.

Information We Collect

• Account details: name, email address, and password • Order details: delivery address, phone number, order history, and delivery notes • Payment details: processed by our payment provider; we receive only a confirmation and the last digits of the card • Content you submit: recipes, photos, reviews, and messages you send us • Technical data: device and browser type, approximate location from your IP address, and pages viewed on our site

How We Use Your Information

We use your information to process and deliver orders, provide customer support, manage your account, prevent fraud, improve our products and site, meet tax and accounting obligations, and — where you have opted in — send seasonal recipes and offers. You can unsubscribe from marketing email at any time using the link in any message.

Cookies

We use cookies and similar technologies to keep you signed in, remember the contents of your basket, and understand how the site is used so we can improve it. You can block or delete cookies in your browser settings, though some parts of the store may not work as expected.

Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us operate the store — payment processing, delivery carriers, email delivery, hosting, and analytics — and only as far as they need it to perform that service. We may also disclose information when required by law or to protect our rights.

Retention

We keep account and order records for as long as your account is active and afterwards only as long as needed for legal, tax, and accounting purposes. Marketing preferences are kept until you withdraw consent.

Your Rights

Depending on where you live, you may ask us to access, correct, delete, or export your personal information, or object to certain processing. To make a request, email privacy@terramarket.com and we will respond within 30 days. We will never discriminate against you for exercising these rights.

Security

We protect your information with encrypted connections, restricted internal access, and regular reviews of our systems. No method of transmission is completely secure, so please choose a strong, unique password for your account.

Children

Our store is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us and we will delete it.

Changes and Contact

We will post any changes to this policy on this page and update the effective date. Questions about privacy can be sent to: Terra Market 500 Terry Francine Street, San Francisco, CA 94158 privacy@terramarket.com · 123-456-7890